What
pre-drill size should I use? 
What
torque should I use to install these?
Can
you assist with how to use your parts or which parts to use for a
given application? 
Can
you provide A325 Bolts? 
Do you
provide “Certs”?
What
sizes of parts can you make?
Can
you make metric Fasteners? 
Do
you have fasteners in stock? 
Where
are your products made? 
Do
you import fasteners? 
What
does your part number mean? 
What
do the head markings on your bolts mean? 
What
should I do if one of the fasteners we bought from you breaks? 
Can
you send me a copy of ____ spec? 
Do
you carry the tools to fit your fasteners? 
What
pre-drill size should I use?
For screws going into wood there should always be a
pre-drilled hole. Without a hole the difficulty installing a screw
gets much worse, the holding power decreases and the danger of splitting
the wood increases. A good rule of thumb is that the pre-drill should
be slightly smaller than the root diameter of the thread. It is best
if it is a little larger in very hard wood and a little smaller in
soft wood. Some adjustment may be required depending on the particular
conditions.
Some common recommended sizes are listed below.
Evergrip
Spike: 11/16”
Permagrip Spike 7/16”
15/16” Screw spike 11/16”
5/8” Recessed Head timber Screws: 3/8”
3/4” Recessed Head timber Screws: 1/2”
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What torque should I use to install these?
Unfortunately the answer is “it depends.” Installation
torque is a complex issue that needs to take in to account the type
of fastener, the installation method, thread lubrication and other
installation factors. Determining the proper tightening torque is
ultimately the responsibility of an appropriately qualified engineer
familiar with the installation.
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Can you assist with how to use your parts or which parts to
use for a given application?
Our knowledgeable staff is always ready to give assistance on product
selection, usage, installation, product properties, and performance.
Call our sales office or engineer anytime. We guarantee that our fasteners
meet the relevant standards and specifications, but we cannot be responsible
for their suitability for a specific application. The expertise of
an appropriately qualified engineer familiar with the application
is ultimately required to determine the suitability for any particular
use.
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Can you provide A325 Bolts?
We do not normally manufacture ASTM A325 bolts. We frequently see
requests for a variety of A325 bolts. However, the ASTM standard for
A325 is specifically reserved for use with heavy hex structural bolts
with standard thread length. For any other fasteners, ASTM refers
readers to A449, which has the same properties.
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Do you provide “Certs”?
We have found there is no consistent meaning in the industry of what
customers expect when they ask for certs. We are happy to provide
whatever certifications are requested by the customer. Our normal
“cert” is a statement for each shipment signed by an authorized
company official that the parts meet their requirements. This is acceptable
to most customers. If you require more specific information we can
produce your required detailed documents, country of origin certifications,
steel chemical certs and even mechanical testing reports from our
lab.
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What sizes of parts can you make?
We normally make parts that range in diameter from 3/8” to 2.”
Lengths can be anywhere from a few inches up to several feet.
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Can you make metric Fasteners?
In most cases, we do not have the materials, tooling, or inspection
equipment to manufacture metric fasteners. As always, if you have
something unusual that you are having trouble finding, give us a call,
we may be able to help.
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Do you have fasteners in stock?
We carry finished stock on a few common items, but most of our product
is made-to-order. Many of our bolts are made from blanks that only
need a small amount of processing to complete that can be ready to
ship quickly. Other parts may need to be manufactured completely.
Call our sales office with your delivery requirements and we will
do whatever we can to meet them.
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Where are your products made?
Virtually all of our bolts and screws are made in our factory in La
Junta, Colorado. We do not make nuts and washers ourselves. We either
buy them from distributors or have them made especially to our exacting
standards domestically or overseas. Most items can be obtained from
certified domestic sources when required.
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Do you import fasteners?
We do import some nuts, washers, castings and a few specialty bolts.
We typically only import when we do not have the capability to make
the part and we can’t find a competitive source in the US. We
import from a limited pool of vendors that we have established an
ongoing relationship with and that have demonstrated the ability to
produce parts to our standards. All imported parts are carefully inspected
and fully tested in our Colorado plant and are required to live up
to the same high standards as the fasteners we produce.
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What does your part number mean?
Our part numbers contain codes for the type of fastener, diameter,
length, grade, and finish. For drilled bolts, the location and size
of the drill is also encoded. A detailed explanation and brief list
is included here.
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What do the head markings on your bolts mean?
We forge raised head marking on to almost every fastener we make.
Every part will have an LB which is our registered trademark to identify
fasteners that we make. Beyond that, parts may have grade markings
or may have the year or year and month the head was formed. Other
identification can be added as needed. These marking help customers
know what grade the fastener is and can help us determine when it
was made for traceability.
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What should I do if one of the fasteners we bought from you breaks?
Occasionally a fastener that we supply may break. Frequently the causes
of failures are quite complicated and sometimes are never fully understood.
Studies have show that at least 75% of the fasteners that fail in
service do so as a result of application or (improper) installation
issues. If you feel you have a defective fastener or group of fasteners,
we will replace it. Whenever possible we would like the opportunity
to investigate. There are a few things that would help us investigate
a failure:
1. The broken part
The pieces of a broken fastener are instrumental in determining what
went wrong. Feel free to contact us and we will pay for shipping for
broken parts to use in an investigation. We prefer to see the part
just as it was found. Do not clean it or fit the pieces back together
again. Package it carefully to avoid damage to the fracture surfaces
in shipping.
2. The lot number, your PO number or any other information
on when it was purchased.
All of our packages are marked with a lot number. With that number
we can easily obtain the history for those parts, including raw material
identification, inspection records, and testing and heat treat records.
If there is a date marked on the head that can also be very useful.
3. Any details on the circumstances of the failure.
Things such as pictures, sketches or descriptions are also very useful.
While
failures and faulty fasteners are rare, we are here to help solve
your problems, whatever the cause.
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Can you send me a copy of ____ spec?
We will be glad to provide our drawings and specifications for any
of our parts. We can help with any of the common fastener standards.
While we have current copies of all the standards (ASTM, SAE etc.),
we cannot provide copies of them. They are copyrighted documents and
legitimate copies should be purchased from the standards organization.
We would also recommend that anyone needing technical data on fasteners
go to the Industrial Fastener Institute (IFI) www.industrial-fasteners.org.
They have excellent reference material and compilations of common
standards.
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Do you carry the tools to fit your fasteners?
We carry “star” drivers for recessed head timber screws
and removal tools for notched dome head drive spikes. We can usually
help identify the proper tool for other parts, but do not normally
carry other tools. We also carry sockets for some common screw spikes. Contact sales for details.
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